Frequently Asked Questions
Everything you need to know about our products, shipping, and policies.
Shipping
Delivery times, costs, and tracking
Orders are typically processed within 1-3 business days, and standard ground shipping within the US typically arrives 3-7 business days after your order ships. Delivery estimates are not guarantees, and we do not currently offer expedited shipping.
We currently ship to addresses within the United States only. We are not yet able to ship internationally or to US territories or APO/FPO addresses.
Standard US shipping is a flat $5.95 per order. We do not currently offer a free-shipping threshold or expedited shipping; any promotional shipping offers will be clearly stated at checkout when available.
Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package.
Returns & Refunds
Our satisfaction guarantee and return process
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return any unopened product within 30 days of delivery for a full refund, minus shipping costs.
To start a return, email us at support@ankhorawellness.com with your order number and the reason for your return. We will respond within 1-2 business days with return instructions and the return shipping address.
Once we receive and inspect your returned item, approved refunds are processed to your original payment method within 5-10 business days. Your bank or credit card company may require additional time to post the refund to your account.
Products
Usage, safety, and what to expect
Dietary supplements are not subject to FDA approval in the same way as pharmaceutical drugs. All Ankhora Wellness products are manufactured in FDA-registered, cGMP-compliant facilities and are released against the manufacturer's quality specifications for identity, potency, and purity.
Yes, our supplements are designed to complement each other. For example, Solace Biome (stress support) pairs well with Golden Glow (inflammation support). However, we recommend consulting your healthcare provider before starting any new supplement regimen.
Results vary by individual and product, and we cannot predict what you will experience. Our formulas are dosed in line with the published research on their ingredients, and those studies generally run for several weeks or longer, so we suggest planning for at least a full 30-day bottle before you assess how a product is working for you. Probiotic formulas like Flora Shield act on the gut environment day to day, while adaptogenic blends like Solace Biome are intended for gradual, cumulative use.
Most of our products are vegan and free from common allergens including gluten, soy, dairy, and artificial colors. Each product page lists complete ingredient and allergen information. Check the supplement facts panel for specific details.
Ingredients & Quality
Sourcing, transparency, and quality assurance
We partner with vetted, certified suppliers worldwide. Key ingredients are sourced for quality and bioavailability: KSM-66 Ashwagandha from India, Curcumin C3 Complex from turmeric farms with verified supply chains, and clinically studied probiotic strains from leading culture banks.
When we say an ingredient is clinically studied, we mean it has been evaluated in published, peer-reviewed human clinical trials. We prioritize branded, patented ingredients (like KSM-66, BioPerine, and Meriva) that have specific dosing data from controlled studies.
No. We believe in full transparency. Every Ankhora product lists the exact dose of every active ingredient on the label. We never hide behind proprietary blends, which can mask underdosing of key compounds.
Our products are manufactured in FDA-registered, cGMP-compliant facilities, and every batch is released against the manufacturer's quality specifications for identity, potency, and purity before it ships. If you have a question about a specific lot, email us at support@ankhorawellness.com and we will follow up with our manufacturing partner.
Still have questions?
Our team is here to help. Reach out and we will get back to you within one business day.
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