Frequently Asked Questions

Everything you need to know about our products, shipping, and policies.

Shipping

Delivery times, costs, and tracking

Standard shipping within the US typically takes 3-5 business days. Expedited shipping (2-day) is available at checkout. Orders placed before 2 PM ET on business days ship the same day.

We currently ship to all 50 US states and US territories. International shipping is not yet available, but we are actively working on expanding to Canada and select European markets.

Standard shipping is free on orders over $50. For orders under $50, standard shipping is $5.95 and expedited 2-day shipping is $12.95.

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. You can also check your order status by logging into your account.

Returns & Refunds

Our satisfaction guarantee and return process

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return any unopened product within 30 days of delivery for a full refund, minus shipping costs.

To start a return, email us at hello@ankhorawellness.com with your order number and the reason for your return. We will provide a prepaid return shipping label and instructions within 1 business day.

Once we receive your returned item, refunds are processed within 5-7 business days. The refund will be credited to your original payment method. You will receive an email confirmation when the refund is issued.

Products

Usage, safety, and what to expect

Dietary supplements are not subject to FDA approval in the same way as pharmaceutical drugs. However, all Ankhora Wellness products are manufactured in FDA-registered, GMP-certified facilities and undergo rigorous third-party testing for purity, potency, and safety.

Yes, our supplements are designed to complement each other. For example, Solace Biome (stress support) pairs well with Golden Glow (inflammation support). However, we recommend consulting your healthcare provider before starting any new supplement regimen.

Results vary by individual and product. Most customers report noticeable benefits within 2-4 weeks of consistent daily use. Probiotic formulas like Flora Shield may show digestive improvements sooner, while adaptogenic blends like Solace Biome build effects over time.

Most of our products are vegan and free from common allergens including gluten, soy, dairy, and artificial colors. Each product page lists complete ingredient and allergen information. Check the supplement facts panel for specific details.

Ingredients & Testing

Sourcing, transparency, and quality assurance

We partner with vetted, certified suppliers worldwide. Key ingredients are sourced for quality and bioavailability: KSM-66 Ashwagandha from India, Curcumin C3 Complex from turmeric farms with verified supply chains, and clinically studied probiotic strains from leading culture banks.

When we say an ingredient is clinically studied, we mean it has been evaluated in published, peer-reviewed human clinical trials. We prioritize branded, patented ingredients (like KSM-66, BioPerine, and Meriva) that have specific dosing data from controlled studies.

No. We believe in full transparency. Every Ankhora product lists the exact dose of every active ingredient on the label. We never hide behind proprietary blends, which can mask underdosing of key compounds.

Yes. Every batch is tested by independent, ISO-accredited laboratories for identity, purity, potency, and contaminants (heavy metals, pesticides, microbials). Certificates of Analysis are available upon request by emailing hello@ankhorawellness.com.

Still have questions?

Our team is here to help. Reach out and we will get back to you within one business day.

Contact Us